Helzberg Diamonds in Broomfield, CO Closed now

Reviews about Helzberg Diamonds

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  August 23, 2020, by John Koeltzow
  Terrible experiences. I brought my now fiancées mother's diamond in (which is a Helzberg diamond) in order to purchase a new setting and have the diamond put in to it. The setting that I chose is a cushion cut (little diamonds surrounding the center stone). I worked with Aaron who is a complete professional and I enjoyed his help very much. When I returned to pick the ring up I checked their hours and was expecting to be in and out right after they opened at 11:00. However, once noon rolled around and the gates were still closed I was pretty irritated. I understand that sometimes life happens maybe someone overslept or something not a super big deal. Once they finally opened I went in to pick up my ring and everyone I talked to that day was incredibly rude. AGAIN trying to give them the benefit of the doubt I'm sure it was a stressful day for everyone so whatever. After I had popped the question my fiancé and I returned in order to try to get an appraisal on the ring in order to get it insured and to look at wedding bands. I was informed in a rather smug way that they don't do appraisals and yet again felt as though I was just an annoyance for looking at wedding bands. Here comes the final nail in the coffin… I took the ring in to a different jeweler today to get my appraisal and A DIAMOND FELL OUT OF THE SETTING THAT MY FIANCÉ HAS BEEN WEARING FOR LESS THAN A MONTH. Another diamond was also so loose that it could spin freely in the setting. In conclusion if you are looking for good service and quality jewelry stay away from this place.